Contact Us

Got a question about a review, spotted something on bufordtradingpost.com that looks out of date, or want to flag an issue with one of the sweepstakes casinos listed here? This page explains the best way to reach us and what we can (and can't) help with.

How to reach the team

The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a reasonable timeframe, though during busier periods it may take a little longer. Please include as much detail as possible — the name of the operator, the page you were reading, or a screenshot where relevant — so we can look into it properly.

What we can help with

• Corrections or updates to information about an operator listed on this site, such as a welcome offer, eligible states, or a game library change
• Suggestions for sweepstakes or social casino brands you think we should review
• General feedback on how we present our comparisons and rankings
• Questions about how we evaluate the platforms featured on bufordtradingpost.com

What we can't help with

Sweepstakes Casinos is an independent comparison and review site. We don't operate any of the sweepstakes casinos listed on this site, and we can't access, manage, or make changes to your account with any operator. If your query relates to any of the following, you'll need to contact the operator directly through their own support channels, usually found in their app or on their website:

• Account verification, login issues, or password resets
• Redeeming Sweepstakes Coins or checking on a prize redemption
• Purchases of Gold Coin packages, refunds, or billing disputes
• Identity verification (KYC) requirements or documents requested by an operator
• Specific terms and conditions, eligible states, or redemption thresholds for a particular platform

Each operator sets its own rules around eligibility, redemption timing, and identity checks, and only they can act on account-specific requests.

Before you get in touch, a few things worth checking

Sweepstakes casinos work differently from traditional online gambling, and a lot of the questions we receive are answered by understanding the model itself. Legitimate platforms use a dual-currency system: Gold Coins for casual, free-to-play use, and Sweepstakes Coins, which can potentially be redeemed for prizes once minimum thresholds and verification steps are met. Participation is generally free — most operators offer a no-purchase-necessary method of entry, and buying coin packages is optional, not a requirement to take part.

It's also worth remembering that availability varies by state. Some states restrict or prohibit sweepstakes casinos, and individual operators may choose not to serve certain states regardless of the broader legal picture. Laws in this space change fairly often, so if you're unsure whether a platform is available where you live, the operator's own terms page is the most reliable source, alongside your state's current regulations.

If your question is about staying in control of your play, our Responsible Gambling page covers tools and resources worth knowing about. For details on how we source and present information across the site, our Terms and Conditions page and About Us page explain our approach and independence from the operators we cover.

A note on what bufordtradingpost.com does and doesn't do

We compare and review sweepstakes and social casino platforms, including names like Spinblitz, Crown Coins, Lone Star, Free Spins, SplashCoins, MegaBonanza, Spree, and Crash Duel. Our ratings reflect independent research into each operator's offer, game range, and terms as we understand them at the time of review — they're not customer-review scores, and commercial relationships with any operator never decide how a platform is ranked. We're not a payment processor, an operator, or a regulator, so we're not able to intervene in disputes, process redemptions, or verify anyone's identity on an operator's behalf.

Sending us feedback

If you've played on one of the platforms we've reviewed and think our write-up is missing something, or no longer accurate, that feedback is genuinely useful. Details change — welcome offers get updated, eligible states shift, redemption thresholds move — and reader reports are one of the ways we catch that. When you email us, a link to the specific page and a short description of what's changed helps us update things faster.

For anything else, or if you're simply not sure who to contact, email us at [email protected] and we'll point you in the right direction.